Frequently Asked Questions

What type of equipment do you shoot with?

Currently our main body is the Canon EOS 7D that we chose for its great auto focus system, especially for those “low light” situations. We have a selection of lenses including primes and fast zooms. Such as the 85mm f1.8, 50mm f1.4, 17-50mm f2.8 and 70-300mm. We also have backup camera bodies, lenses, flashes and other bits and bobs that help us do the job.

How many photos do you take?

Usually between 700 to 1200 photos over 3 hours depending on the number of guests, lighting conditions, etc.

When is the best time to have the service?

Your wedding planner will help you decide on the most appropriate time for the service but between 1 and 2 hours before sunset will give you the best light. Ask your wedding planner about tides as at most resorts, a low tide will leave parts of the reef uncovered.

How long does the service take?

Unless you have made changes to the order of service most resort services will take between 20 and 30 minutes.

When do you start shooting?

We usually start shooting the wedding preparation and setup shots about an hour before the service starts.

How long before we get our photos?

We will provide you with a DVD of all photos taken on the day before you depart the country, where time allows for this. Once you have come back to us with your final selection of your favourite images it will take between 3 to 4 weeks to complete the editing of the final photos.

What does the processing or editing of the photos include?

Processing includes, colour correction, exposure correction, reframing and light touch when required. 

How do we access our finished photos?

Once your completed photos have been uploaded to our gallery, we will email you a link and password to give you access to your gallery. Here you can view your images, watch a slide show and purchase prints through the "Buy" button. We will also give you a link to the downloadable zip file containing all the final images. Once you have downloaded the file, right click on it and select "extract all" to uncompress all your photos.

How long will we have access to our gallery for?

We keep your gallery online for 12 months however the downloadable zip file will only be available for 2 weeks, so make sure you have copies made.

What if we lose our photos?

If you do lose your photos anytime during the 12 months the online gallery is up, you can purchase a copy of all the finalised photos through the “Buy” button in your gallery. Choose “All Digital Downloads” and select “Original” for file size. The download will cost USD$10.00.

Can we give access to our gallery to our friends and family?

Sure, feel free to share the links with your friends and family.

How do we get our photos printed?

Through your online gallery you can purchase prints by clicking on the "Buy" button. You can choose the number of prints, print sizes and finishes. Once you have made your selection you will be asked to provide your shipping address, select your shipping options and enter your credit card information. Make sure you review you order before making the purchase.

Who prints our photos?

All photos and prints are processed through Bay Photo Lab in Santa Cruz, California.

Do we have to order our prints straight away?

You can order your prints at anytime as long as your gallery is still available.

How long will the prints take to be delivered?

Depending on your location, international shipping can take up to three weeks

What do I need to bring in order to get married in Fiji?

Speak to you wedding planner and they will go over all the marriage requirements with you before you depart for Fiji but for your information the following is provided by the Fiji Visitors Bureau.

The couple must provide the following personal documents to the registrar for verification purposes at least two weeks before the wedding: Original birth certificate, valid passport, divorce papers, if applicable Death certificate if previous spouse is deceased.

Written parental consent is required if either party is under 18 years of age

A Certificate of Single Status or certificate of no Legal Impediment must be produced if: marriage between a Fiji citizen and a foreign citizen, marriage by former citizens of Fiji, marriage between foreign citizens residing in Fiji

Marriage applicants from Japan must produce the koseki-shouhon to certify their personal details.(Information courtesy of Fiji Visitors Bureau)